Mark Sanborn

You Don’t Need a Title to be a Leader

How Anyone, Anywhere, Can Make a Positive Difference

Inspire people who aren’t titled leaders to take responsibility, lead when it is appropriate and improve their individual performance to create amazing results.
Mark Sanborn’s high-impact leadership presentation answers the important questions of: “How do we get from where we are to where we want to be?” and “How do we get people who aren’t titled leaders to take responsibility, lead when it is appropriate and improve performance?”
Mark will use his leadership expertise to help your audience:
– Go beyond merely pursuing goals to achieving full potential;
– Lead effectively—whether they have the title or not;
– Discover the six skills that all leaders use for Increasing ROI (Relationships, Outcomes and Improvements);
– Learn the essence of how to lead, or lead better; and
– Acquire the skills and strategies to go back and create a team of leaders rather than just a team of followers.
This program presents a practical blueprint for creating leaders at every level in your organization and reaching new heights. Based on Mark’s book, You Don’t Need a Title to Be a Leader, this message will resonate with those who aspire to make a positive difference— regardless of title or position.

How the Best Get Better

How do you keep getting better, when you’re already the best? Or what happens when complacency, out-dated thinking or weariness stunts performance? What do you do when growth stalls, or when your team is working below its true potential?

The answer: you’ve got to pursue your true potential.

Today’s top performers and top companies often experience a crisis once they’ve moved into the number one spot. It is easy to become complacent and rest on past accomplishments while competitors are biting at your heels. When you’re number one, there is nobody to emulate. You either keep increasing your lead or run the risk of being overtaken by numbers 2 though 5.

Mark Sanborn has worked with many of America’s best companies. That’s because he has the ability to motivate and teach simple, proven and highly effective ways of thinking and doing that keep individuals and organizations moving forward and gaining new ground. Not only has he learned from working with the best—some 2400 clients—but he’s learned what doesn’t work, too, and can help you change your thinking and supercharge your performance.

Here’s what Mark teaches in How the Best Get Better:

• Why top performers must go beyond simply “achieving the goals” or “making your numbers.”
• Why “taking action” isn’t enough (and what really is).
• How to become laser-focused each day and do those things that produce the biggest results (learn the specifics, not the generalities).
• Two statements anyone can use that absolutely define collaboration and teamwork.
• 6 things you absolutely control.
• What is far more important than the ability to change.
• A form of discontent that achievers use to continually improve.

If you’re having a meeting of top performers, organizational leaders or anyone who needs a boost to supercharge their outlook and performance, talk to Mark about how he can help.

The Fred Factor

How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary

Discover the passion to reinvent your business and life by taking responsibility, building relationships and creating value for customers and colleagues.
Everyone makes a difference — the only question at the end of the day is, “What kind of difference did you make?” Based on Mark’s internationally best-selling book on customer service, The Fred Factor, this highly motivational presentation shows you how to:
– Reinvent your business and life regularly through personal responsibility;
– Build better relationships with customers, colleagues and others;
– Continually create new value by replacing money with imagination; and
– Out-think your competition rather than outspend them.
This program is a powerful way to get everyone from frontline employees to upper management focused on the importance of self-responsibility and creating new value for those with whom we work and live. This presentation goes beyond the workplace to show listeners how to enrich their personal lives as well

Custom Leadership Speaking Engagements

Every customer is different, so why should every speech be the same? Mark Sanborn is known for his high level of tailoring custom speaking engagements to meet the individual needs of his clients. Whether it’s about leadership, sales, service, or individual performance, it’s about turning the ordinary into the extraordinary.

Mark designs each custom speaking engagement to meet your objectives and to reinforce the objectives of the entire meeting. He has the ability to integrate his message into the rest of the meeting or conference. This means your audience members benefit from the synergy of all the presentations they hear, and reinforces the hard work you’ve done to plan an effective event.

Topics of Focus

• High-Impact Leadership
• Extraordinary Customer Service
• Stellar Sales
• Enhancing Teamwork

Testimonials

“I’ve been fielding one rave review after another on your talk…. Not only did you customize your presentation to meet ASAP’s need, you exceeded our expectations. That’s something that no speaker I’ve hired for this has ever done, until now.”
– Jean Sauser, Events Manager, ASAP Software Express, Inc.

“The superlative feedback continues to flow on your presentation. Phone mail, CC: Mail and probably regular mail — it’s all with high praise. What is particularly being cited in the feedback is your demonstrated knowledge about ITT Hartford.”
– Geoff Smith, Vice President, ITT Hartford

“Needless to say, Mark, you scored a home run with the way you integrated the facts about Doubletree into your message. Everyone in the audience was spellbound by the amount of information you had about our company. Kindly make sure to include the Doubletree Hotels Corporation to your list of many, many satisfied clients.”
– Jack Ferguson, Vice President of Sales, Doubletree Hotels Corporation

“I was extremely pleased with your performance and overwhelmed that you hit every single key message about McDonald’s that I gave you. You definitely exceeded our expectations.”
– Jim Decatur, Director, Creative Services, McDonald’s

“You are like a fine wine, you get better with age. Thanks for striving to be a perfectionist. Our audience loved you.”
– Andrew Witter, President, Witter Publishing Corp.

“Your presentation to our top sales and marketing people and our business and marketing vice presidents, as well as our CEO, would be rated a 10 on a 1-10 scale.”
– Selwyn Friedlander, Director, Corporate Staff Services, AMP Incorporated