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About Cam Marston
Cam Marston is the leading expert on the impact of generational change and its impact on the marketplace. As an author, columnist, blogger, and lecturer, he imparts a clear understanding of how generational demographics are changing the landscape of business. Marston and his firm, Generational Insights, have provided research and consultation on generational issues to hundreds of companies and professional groups, ranging from small businesses to multinational corporations, as well as major professional associations, for over 16 years.
Marston’s books, articles, columns, and blog describe and analyze the major generations of our time: Matures (born before 1946), Baby Boomers, (born 1946-64), Generation X (born 1965-79), and Millennials (born 1980-2000). He explains how their generational characteristics and differences affect every aspect of business, including recruiting and retention, management and motivation, and sales and marketing.
His first book, Motivating The “What’s In It For Me?” Workforce (2005), explores the characteristics and motivations that each generation brings to the workforce and suggests management tactics applicable to any business setting. His next book, Generational Insights (2010) is a guide to the best practices in managing generational issues. Generational Selling Tactics That Work (2011) is the first book-length study of generational approaches to sales and marketing. His two training videos have been best sellers since introduced in 2005. His short book The Gen-Savvy Financial Advisor (2012) is a must-read in the financial services industry.
Marston’s expertise has also been featured in the Wall Street Journal, The Economist, the Chicago Tribune, BusinessWeek, Fortune, Money, and Forbes, as well as on Good Morning America, CNN International, and the BBC. He writes a column for InvestmentNews, CNBC, Investment Advisor, and has been a featured columnist in Agent’s Sales Journal, AdvisorOne Magazine, ThinkAdvisor and Multi-Housing News, among others.
As a consultant, Marston has provided insight and advice to leadership at the nation’s most prominent corporations as well as multinational corporations including American Express, Fidelity, BASF, Nestle, Schlumberger, Merrill Lynch, Kellogg, Coca-Cola, Macy’s, Warner Brothers, ESPN, Qualcomm, RE/MAX and Eli Lilly. He has also offered presentations and consultations for the U.S. Department of Agriculture, the Internal Revenue Service, and the U.S. Army, as well as major professional associations such as the American Bankers Association, the Financial Services Roundtable, and the Million Dollar Roundtable. He is an ongoing instructor at Belmont University’s Scarlett School of Leadership.
Marston’s presentations are informative, engaging, and humorous. He offers concrete demographic research that is tailored to his audience. But he enlivens the data with anecdotes, tales from the real business world, attention-grabbing visuals, and quips that make the message memorable. Marston’s clients consistently report that his research makes his programs relevant and his presentation style makes them interesting and fun.
Marston’s insights and expertise are the product of 16 years of research and consultation across a wide range of industries as well as his own early-career background in corporate sales and research. He holds a Bachelor of Arts from Tulane University. He is a native and resident of Mobile, Alabama.
Recruiting and Retention in Historic High Turnover
High retention workplaces have become more and more rare as our new Covid-present world attempts to reenergize itself. Both job turnover and demand for workers is at historic and shocking levels. Businesses’ inability to find and keep workers, no matter the pay, perks, or seniority, is real.
A few innovative actions by forward-looking companies can result in immediate improvements in recruiting and retention. Trusted leaders are familiar with the trends shaping the workforce, from life stages to generational characteristics to current events. Today’s employee marketplace wants to know your plans to address the latest hot topics including mental health, remote workplaces, flexible hours, workplace safety, and diversity and inclusion. They also need motivation and a clear path for their growth and development.
In this timely and engaging presentation, you will learn:
- Trends that shape what an employee expects and needs to flourish that you must be ready to address
- How to show your company’s personal side publicly
- Steps to becoming a motivator for your teams
- How to design plans for your employees’ first days on the job and for longer term growth
- How to form the groundwork for a strong workplace culture that is attractive to recruits of all generations and in which current employees thrive and never want to leave
Leadership Fundamentals in a Time of Ever-Changing Workplace Challenges
Our world today is loud, cluttered, and busy. Every day countless attempts are made to attract our attention and distract us from our goals. There’s an ample supply of inspirational and motivational quotes and stories on leading through the noise out there today, but it is mostly void of actionable content. It lacks the simple to-dos of effective, day-to-day, leadership. The blocking and tackling. The fundamentals. Whether your current challenges are engaging a remote workforce, the physical and mental health and safety of your employees, diversity and inclusion expectations, supply chain issues, or high turnover (just to name a few), you won’t succeed unless you have already established core leadership skills.
The belief that leadership must be different today due to the unique and extraordinary times is false. The environment may be different. The events shaping today’s workplace may be VERY different. But the core principles of leadership remain unchanged.
Through 20+ years of developing highly customized presentations by studying the ins and outs of organizations of all sizes, combined with interviews of hundreds of business and workplace leaders via his FM radio show and podcast What’s Working with Cam Marston, Cam will spotlight the essentials of leadership that can be lost in today’s world of distractions. They’re the messages he’s heard repeated – sometimes subtly, sometimes boldly – in his interviews and partnerships with the most effective leaders he’s found.
This presentation will return leaders to the fundamentals of leadership. They will learn:
- How workplace culture is intentionally created and must be carefully stewarded in order to last
- Communication remains the root of nearly all workplace challenges and how to understand what your colleagues need from you in your interactions
- That preventing teamwork challenges BEFORE they happen is a much better solution than fixing teamwork problems after they have gotten out of control
- Self-Awareness is key to gaining influence
- Predictions for workplace change and how to get ahead of the changes
What’s Working: Workplace and Marketplace Trends
Extraordinary turnover. Mental health awareness and challenges. Diversity and inclusion priorities. Supply chain nightmares. Vaccine controversy. Political divisions. Trembling stock market. Inflation forecasts. Partridge in a pear tree. Goodness.
The trends shaping today’s workplace and marketplace are, each on their own, worthy of a headline in a news cycle. But in today’s upheaval, they’re happening simultaneously. Which of the trends making current headlines will impact the workplace and marketplace most? Which ones do employers, managers, sales leaders, and human resources executives need to keep an eye on? Cam Marston has opinions on that…
In 2018, Cam began an old-school, interview-style, terrestrial radio show called “What’s Working with Cam Marston.” His goal? To interview professionals from a spectrum of industries across the country who will help his listeners better understand the trends shaping their workplace, the workforce, and the marketplace. Today, over 200 episodes later (and also available as a podcast), Cam shares the most relevant trends that he has uncovered in customized presentations designed to arm each audience with the skills and information needed to get ahead in their industry.
This presentation delivers thought-provoking content curated for your specific industry. Cam cites best practices gained from his continuously growing body of interviews, as well as from proprietary research, to equip each audience with a list of the most important trends, their potential impact, and guidelines on how to address them.
Five Generations in The Workplace
For the first time in history, five distinct generations — Matures, Boomers, Xers, Millennials and GenZ— may be employed side by side in the workplace. With differing values and seemingly incompatible views on leadership, these generations have stirred up unprecedented conflict in the business world. Effective management of this generational divide is vital to longevity and success. In fact, it is the most important demand your company can make of its leaders.
In this engaging presentation, Cam Marston teaches how each generation developed its core values, how that manifests in the workplace today, and why they can all not only operate alongside each other, but do so with extraordinary success. This program provides the generational insight, concrete examples and specific approaches to help frustrated managers build the individual connections needed to boost employee performance and retention.
As you will learn, the only common ground is the intensity with which each generation holds fast to its value systems. Understanding and respecting those generational biases are critical to bringing out the best in every employee.
Testimonials
“It was great to see such a large group of people engaged and fascinated by a presentation.”
– Sandra B. Smith, Vice President of Human Resources, Blue Cross
“That was one of the best meetings I have been to in the 28 years I have been selling real estate.”
– Nancy S.,Charlotte Regional Realtor Association.
“I wanted to again congratulate you on a very successful presentation at our 2005 Spring General Manager Meeting.”
– Mark Miller, Vice President, Enterprise Rent-a-car
“Much has changed over the years, which your presentation brought to the forefront and provided information that was very eye opening.”
– Joni Watson, Human Resources, Wells Fargo Home Mortgage
“On behalf of Raytheon University Programs, we want to thank you for doing an outstanding job at our Annual Conferences in Tucson, LA and Falls Church.”
– Jeff Goodman and Marie Totah, Managers, Raytheon’s National University Programs