About Michael Hoffman
Michael Hoffman is President of Igniting Performance. A Dallas based company that specializes in the skills of sales, customer loyalty and leader-ship. Over the last 20 years, Michael has delivered professional speaking engagements and customized training to organizations across this country and abroad.
With a highly interactive style, Michael’s unique delivery cements his ex-pertise in the minds of his attendees to ignite the tactics and techniques necessary to approach their jobs “on purpose” with an attitude of owner-ship and professionalism. Michael uses his rich background to drive home his message that business is and will always be about “people”. “How we approach our customers both internal and external will set us apart from all our competition.”
Effective training combines the right informational tools with the right amount of motivation. Motivation alone is fleeting, but the right tools with-out motivation are lifeless… He provides both – therefore, getting results that matter. His highly contagious passion for business has earned him the loyalty of many repeat customers such as Bank of Montreal, Aflac, ALLTEL, Knight Ridder, KRLD Radio, Erricson, SYSCO Foods, Dryers Grand Ice Cream, VHA, Novation, Comcast, California Press Association, and many, many more.
As a proud father of four young adults in college, yes I said, four in college, Michael is committed to igniting performance in your business (or any other excuse to keep the bills paid.) He, his wife of 30 years, and the revolving residence of his college children and their tuitions reside in Carrollton, Texas.
Coaching Within the Tornado!
In the craziness of the tornado of business I have met very few people who really desire to fail! Most people WANT to be part of a place where they feel they have a stake, are making a contribution and are being developed to be successful. The #1 skill any person of influence can bring to an organization is developing people. It’s the first job of any manager.
In this highly interactive presentation Michael takes any leadership office no matter the tenure and ignites those skills that have true impact on the success of any organization: coaching. With tactical conversations, the language of your engagement positions your authority. Learn how to get the most of any interaction. This program will have your audience Engaging people at such a deep level that it demands immediate action.
Some of the skills ignited in this program are:
• Communication that ignites an engaged culture
• Creating/perfecting Leadership skill-sets & conversations
• The secret to building involvement for commitment
• Getting the most done in any coaching situation
• The secrets to nailing both the Personal AND any Practical needs
• When you need more than a team
• Creating loyalty through conversations
• Develop the #1 skill that creates sought after coaches
• Have your interactions have more impact and more influence
Being #1…On Purpose!
Igniting a Culture of Success and Mastering the Tornado!
Everyone of your job descriptions can be summed up in a word…Tornadic! From the constant change, customers that stretch your love for humanity and the people that you work with – that have retired emotionally but their bodies keep coming in to work everyday. The tornado impacts your attitudes and the quality of your communication when it’s most critical. When the tornado rises that’s when you need to be a Master of the situation. Learning how the tornado of business and life impacts our communication and the skill sets necessary to be an agent of influence can be a game changer in equipping and igniting your people to be the catalysts of progress.
This interactive and very fun session is designed to:
• Become #1…On Purpose!
• Identify the challenges we face in today’s tough economic climate
• Put things in perspective
• Ignite an attitude of ownership
• Equip the communication skill sets necessary to be true catalysts of progress
• Influence and ignite others
• Discover the power of paralanguage and non-verbal impact
• Build greater connections and stronger relationships
• Create a culture where you are a part of change and not the victim change
S.O.U.L.: Service On Unbelievable Levels!
No matter what the economy does, no matter the volatility of the market, the companies that enjoy LOYALTY from it’s customers are separated by their ability to provide an experience that out shines any other competitor.
The heart of any business is and will always be PEOPLE. What can we do and what can we say to create that experience where our customers say: “I love those guys!”
Michael inspires the hearts and minds of your organization to rise to unbelievable levels of customer experience and ignite the desire to be a part of the continuing creation of “how we do it here”.
This highly interactive program of joy will:
• Connect the head with the heart to create the SOUL of any true service culture
• Ignite the spirit that creates real ownership of any situation
• Equip game changing communication skills that build loyalty
• Practice specific tools to handle the most challenging people
• Experience practical tools that build trust and avoid conflict
Sales Secrets of the 1%ers!
So, you’re in sales… A profession where the gatekeepers are though, everyone sees you as a wolf in sheep’s clothing and rejection is involved in the majority of your day! Can I get a whoo hoo?!
Every sales audience needs that refreshing and rejuvenating presentation that brings them back to the secrets. The secrets of what the best of the best do that put them at the top 1% of their field.
Michael takes your sales audience and rejuvenates the passion and the skill sets that create more sales, more joy and more success in a tough profession and tough economic time…to be a 1%er! This is the perfect program for any sales or success driven audience.
In this session you’ll discover:
• What separates a 1%er from everyone else
• The #1 skill every salesperson will spend a lifetime mastering: Building Value
• How to program yourself for excellence
• How to unlock the secrets of Non-verbal communication
• Systems on how to gather the right information to set your presentations up for unprecedented success
“This man is truly remarkable. We have worked with many speakers/trainers/consultants and Michael [Hoffman] is by far the most accommodating and enthusiastic collaborator out there! Need Sales Training? Just watch your team fly after working with Michael. Need a Motivational Speaker? Your audience will be hugging each other with excitement! (we’re not kidding) Need Leadership Coaching? Michael can give leaders the wake up call they just might need. Overall, participants in Michael’s sessions walk away not just pumped, but with tools and tips to go forth and succeed! I know this was written like ad copy, but I seriously would work with Michael on any project, any time. He delivers.”
– Vice President, Foresight Corporate Communications [planning on behalf of BMO | Bank of Montreal]
“I have worked with AFLAC now for almost 6 years, and actually, my mother has for 26 years. As a child growing up with AFLAC – going to every state meeting that she went to as well, you can imagine how many speakers I have heard. I just wanted you to know, I thought you were absolutely the BEST speaker we have ever had at a meeting! Your message was simple, true and just awesome! You are obviously doing what you do for a reason! Thank you again for your speech and for all that you do in your purpose driven life!”
– AFLAC Independent Agent
“[TK] is an employee of mine who secured Michael Hoffman for two recent Qwest events. Let me start by saying WOW!! I can’t say enough about Michael. To start with, his energy is amazing. He had to energize a group of sales people that had been sitting in meetings all day, which is not an easy task. He got the points across that we had asked him to emphasize with humor and insight. What was amazing to me was how much he picked up from our first meeting in Denver and added that knowledge to the Salt Lake City event. I have received so many comments from our sales team about how much they enjoyed Michael. I would HIGHLY recommend him to anyone who is looking to energize and motivate a group a sales people.”
– Marketing Manager | Mid Markets, Qwest / CenturyLink
“Yesterday at the end of the day, you gave me a compliment for some of my ideas and my participation and I replied with some dribble comment. But, when I got home and thought about the suggestions and lessons learned from you throughout the day, and the practical nature of the counsel given, I had to let you know that it was very good. I know I will start to use things to expand myself at both work and at home. Thank you very much. If I had a dream I would do what you do for a living”
– Regional Director of Sales, Premier Power Renewable Energy, Inc.
“Attitudes that Ignite’ had a wonderful impact on the firm. People have been abuzz about your program. Partners, as well as Consultants, have sought me out to tell me how much they enjoyed your presentation.”
– Senior Human Resources Manager, Ernst & Young LLP