Dianna Booher

Increasing Productivity Through Effective Communication

Booher, Dianna

Increasing Productivity Through Effective Communication
Fee Code : 3

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About Dianna Booher

Dianna Booher works with organizations to improve communication: leadership communication, executive presence, presentation skills, writing skills, interpersonal skills, organizational communication.

As a prolific author of 46 books, published in 26 languages, she has published with Simon & Schuster/Pocket Books, Warner, Random House, and McGraw-Hill. Her most popular books include:

– Creating Personal Presence: Look, Talk, Think, and Act Like a Leader
– Communicate with Confidence: How to Say it Right the First Time and Every Time (Revised and Expanded Edition)
– The Voice of Authority: 10 Communication Strategies Every Leader Needs to Know
– Speak with Confidence: Powerful Presentations That Inform, Inspire, and Persuade
– E-Writing: 21st-Century Tools for Effective Communication

Several have been major book club selections. Other book honors include an American Library Association’s “Best Nonfiction of the Year” award and an Executive Book Summaries selection as “Best of the Best Business Books of the Decade.”

Major Media: Good Morning America, USA Today, Forbes, The Wall Street Journal, FOX, CNN, CNBC, National Public Radio, The New York Times, Washington Post, New York Newsday, Bloomberg, Boardroom Reports, Investor’s Business Daily, Industry Week, Success, and Entrepreneur have interviewed her for opinions on critical workplace communication.

Dianna’s most requested topics include:

– 10 Communication Strategies Every Leader Needs to Know: Communication Clues and Cues for Rave Reviews
– Creating Executive Presence: Thinking on Your Feet in the C-Suite
– Talking to the Top Brass

Founder of Global Training Company: Booher trainers have taken Dianna’s communication principles and techniques to hundreds of organizations around the world. Communication programs offered by her training company include business and technical writing, proposal writing, sales presentation skills, interpersonal skills, customer service, resolving conflict, effective meetings, and listening.

National Awards/Recognition:

– IBM’s Star Quality Award (given to the highest rated external supplier of professional education)
– Frito-Lay’s Vendor of the Year Award (for overall impact on the organization)
– Cindy Award, New York Film Festival (for her elearning series on writing)
– “21 Top Speakers for the 21st Century” (Successful Meetings magazine)
– “Top 100 Thought Leaders” (Leadership Excellence)
– “Top 100 Minds on Personal Development” (Leadership Excellence)
– “2012 Leadership 500” (Leadership Excellence)
– Speaker Hall of Fame (induction by National Speakers Association)

Creating Executive Presence

How do you handle someone who continually upstages you in a formal presentation setting? How do you respond to someone citing statistics and data with which you’re unfamiliar? How do you react when your boss changes the course of your presentation and budget discussion in midstream? Adding the finishing touches will help you be yourself in front of an audience of 2 or 200. You’ll learn to think on your feet, handle tough questions and situations, and build rapport with the group—whatever its size.

Audiences will learn to:

– Identify characteristics of executive presence
– Use a four-part model to think on your feet and build credibility during informal meetings and formal presentations
– Respond to 10 difficult question types with answers that build rapport, increase authority, and improve retention
– Use gestures, space, and movement for highest impact
– Ensure that nonverbal communication supports rather than sabotages the message

10 Communication Strategies Every Leader Needs To Know

With analogies and clips from classic movies, Dianna will provide ten guidelines for measuring your communication across functional lines and up and down the chain of command—both substance and style. These strategies will help you create trust and loyalty, increase credibility, and build stronger relationships with stakeholders. As a result of the session, you will walk away with guidelines for deciding what to communicate,… when to communicate,… and how to communicate strategic, routine, and sensitive messages.

Audiences will learn to:

– Apply a four-part model for thinking on your feet to structure clear, concise messages—whether responses to questions in meetings, hallway interactions, or extemporaneous presentations
– Assess your personal communication style to determine characteristics of personal credibility
– Identify guidelines for giving bad-news messages

Talking To The Top Brass®

You need a strong personal presence and specific techniques to lead senior executives through difficult discussions to sound decisions. This program will help you identify and avoid pitfalls that surface with such groups and deliver a point persuasively. You’ll learn to structure your message well, give substantive responses to their toughest questions, recognize and avoid common annoyances with such high-level audiences, and add the finishing touches to make your points memorable. You’ll walk away from the session understanding the typical expectations of executive groups when you present recommendations, ideas, or information in meeting discussions, informal interactions, and formal presentations.

Specifically, you will be able to:

– Recognize 5 common irritants that surface when presenting ideas and recommendations to executives, and identify ways to avoid these pitfalls in informal or formal meetings and presentations.
– Structure recommendations and presentations for the highest impact.
– Think on your feet under pressure with poise and credibility.
– Respond to questions clearly, concisely, and credibly.
– Increase your influence and persuasiveness with 4 “finishing touches” to your content and method of delivery.


“Your message on how to improve the quality of our business and personal communications was right on target. Thanks again for your perfectly focused messages.”
– Oscar C. Gomez, Vice President, Verizon Communications Inc.

‘”I have received only the highest feedback from all of the participants. The material was right on target.”
– John Ogrizovich, Vice President IT Services, Waste Management, Inc.

“Your presentations … were extremely well received. On a scale from one to five, with one equaling poor and five equaling excellent, you received a score of 5.0 on both sessions from symposium attendees. We have had many speakers who cover the topics related to communications, but you by far had the most professional and entertaining “sessions”, and your substance and impact were top-notch. We definitely plan to have you back on our program in the future….”
– M. Lauren Basham, Director of Education and Communications, Society of Consumer Affairs Professionals in Business

“Thank you very much for presenting ‘Leader as an Effective Communicator’…people are still commenting on it! Great information for thinking or responding to questions—‘thinking on your feet’ will be an exceptional tool! Performing six times in two days is very difficult, yet you did it. In fact, it was noted that the sixth session was one of the liveliest!”
– Casey Casort, PTL Administrator, Boeing

“…Thank you for the outstanding support that you rendered toward making our Enlisted Leadership Symposium a success. Your energy and enthusiasm for your craft is contagious. The degree of information you shared with our audience on …Communicate with Confidence was outstanding! The feedback that we have received has been phenomenal and the symposium has been phrased as “the best ever.” Of course, this feat could not have been accomplished without the delivery of relative information and a quality speech…
– Valerie Benton, Command Chief Master Sergeant, National Guard Bureaua